Management Server Remote SDK Service Check Monitor

Watch out for this monitor ‘Remote SDK Service Check’ especially if you have multiple Management Groups and you are syncing Override MP’s for ease of administration.

The monitor is in the System Center Core Monitoring MP. Each Collection Server will check to see if it can connect to the RMS SDK Service so very useful. Override and point to RMS FQDN or FQDN for RMS Cluster name

Summary

This monitor remotely connects from each Collection Management Server to the Root Management Server to verify that the Root Management Server is functioning correctly.

Monitor Product Knowledge

Summary

This monitor remotely connects from each Collection Management Server to the Root Management Server to verify that the Root Management Server is functioning correctly.

An error indicates that a test failed when connecting to the Root Management Server.

Causes

This can happen when:

The Root Management Server is not available (e.g. the server is not reachable via the network)
The SDK Service on the Root Management Server is stopped
The account used to connect to the Root Management Server does not have the right access.
The Root Management Server is available, but the test exceeded the default timeout value of 30 seconds. This can be overridden as necessary.

Resolutions

Ping the Root Management Server to ensure that it is available from the Collection Management Server where this alert was raised from.

If that is successful, check that the SDK Service is actually running on the Root Management Server.

Check that the Action Account being used does have the correct permissions to the Root Management Server.

Configuration

This monitor does need to be overridden to provide configuration of the Root Management Server to connect to.

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